HelpSTAR Client Testimonials
Lynn Pryor, IT Manager
Alcan Cable, is a leading supplier of bauxite, alumina and aluminum; and a top-ranked provider of engineered and packaging materials. After purchasing HelpSTAR2008 our Support Staff worked with Alcan to configure HelpSTAR to meet their specific needs as well as teach them how to customize the application for their company.
Christel Bridges, IT Director
Northwestern Law empowers students to meet the challenges of the complex, competitive, and ever-changing legal and business worlds. Northwestern Law has been using HelpSTAR for over 4 years and was able to expand their team and funding based on reports from HelpSTAR's SQL based database.
Mike Plambeck, Support Desk Team Lead
Fountain Tire, is a mid-sized company based out of Alberta, Canada. They have over 150 stores that specialize in car, truck, & specialty tires; they also provide other automotive services. Fountain Tire needed to manage their resources for support, education and follow up of a new system, and HelpSTAR has helped them manage this in a coherent way.
Franklin Armstrong, Network Technician
Douglas County, located in Northwestern Nevada, needed a better help desk solution that would meet their needs. HelpSTAR not only met the needs of the IT Department, but also met the needs of other departments in the county such as: Human Resources, Facilities and Communications.