HelpSTAR Feature Demos
1-Minute Videos Highlighting Key Features of HelpSTAR
Getting-the-job-done just became easier.
Intuitive User Interface
HelpSTAR provides all the tools you need in a package your team will be ready to use in no time.
Business Rules
Automate procedures, enhance quality, reduce errors and monitor SLA performance.
Auto Discovery
An automatic method for inventorying your network’s hardware and software.
Email Inbox
Create or update service requests automatically from incoming email.
User Defined Fields
The flexibility you need to customize data collection to your environment.
Project Templates
Support for complex and interdependent task structures.
Web Portal
A customizable self-service web interface for end users to search knowledge base and submit requests.
Active Directory
Automatic synchronization with Microsoft Active Directory for identity management.
Reporting and Data Analysis
Over 80 standard reports including timesheets, queue load and SLA performance.
Demos Personalized
Demo
What Makes Us Unique?
Help Desk Software & ITIL
Questions about ITIL and best practices? HelpSTAR has ITIL Certified Consultants that can answer all of your questions.
8:30 a.m. to 8:00 p.m. EST
Toll Free: 1.800.563.4357