
Password Reset Utility - Beta Version
Password-reset requests are pretty mundane. A user forgets their password(s) and calls for help. Our help desk software confirms the user's identity and resets the password.
Even though it's a simple process, and despite the fact that it might only take 10 minutes (assuming instant response and no telephone lag), that whole process will take at least 20 minutes of your valuable time — wasted. When you monetize this transaction, it might only be $15 or $20, but when you multiply this amount by the thousands of password-reset requests annually, it amounts to a serious chunk of change.
Enter HelpSTAR’s Password Reset Utility for MS Active Directory.
It's yours for FREE!
The Password Reset Utility eliminates the need for reset requests.
If a user forgets their password, they simply click on a link found within the Windows login box, answer a few questions to confirm their identity and reset it on their own. This not only allows the user to login much faster, but it also frees up the help desk to concentrate on more important tasks.
The FREE Password Reset Utility – HelpSTAR at your service!
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