As one of the industry pioneers, Help Desk Technology International Corporation has been developing and marketing help desk software since 1988. As technology has evolved, our products have advanced in tandem. Originally developed on a mini computer, HelpSTAR evolved to DOS machines, LANs and then the World Wide Web. Our ‘Platinum’ client list attests not only to the high degree of satisfaction, but also to the fact that whatever challenges new architectures bring, we'll be there to leverage existing and new technologies to empower end users with self-service capabilities, and to help managers to optimize service delivery.