Sarbanes-Oxley requires that not only must organizations ensure appropriate controls, they must also provide their independent auditors with documentation that supports their assertions.
Unlike the frenetic activity that accompanied the Y2K deadline a few years ago, Sarbanes-Oxley compliance is an ongoing process that will be served most economically by processes that are self-documenting and transparent.
HelpSTAR help desk software provides the glue that binds the people, things (assets) and processes (information flow, workflow) that comprise modern enterprises.
As a by-product of HelpSTAR’s built-in workflow automation, a complete audit trail is generated, demonstrating adherence to authorized processes.