We’re HelpSTAR. And We’re Here to Help.
We’ve been in the service management solutions business since 1988. Since then, our helpdesk software has been licensed to over 3,500 organizations around the world. We help all types of businesses, ranging from those with a hundred employees to those with tens of thousands. We take pride in the fact that we are recognized as a worldwide leader in help desk, workflow software and business process management.
Our Goal: to create solutions that allow your company to run more efficiently and make your job easier.
Our Guarantee: we won’t charge you a penny until we've proven, to your satisfaction, that we've the right solution for you.
Our service management software platforms include our top selling products:
HelpSTAR®
- Our signature award winning help desk software is trusted and relied on by major organizations like MGM.
HelpSTAR® Multi-Division
- The newest edition of HelpSTAR. This version provides a service desk platform to large
multi-divisional business enterprises.
We sell a solution, not just software. Our package includes complete training, client success management and online or onsite consulting. We want to provide you with the best services we can!
Service Work Flow and ITIL Processes Automation |
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Business Rules
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Project Templates
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User Defined Fields
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Auto Discovery (WMI)
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Email Inbox
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AD Synchronization
Intuitive User Interface
Role Based Access Control
End User Web Portal
Support Rep Web Portal
Calendar
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Thinking Outside of the BoxHelpSTAR has been thinking outside of the box since 1988. Our Windows help desk software is now used worldwide by a wide variety of international businesses including: |
HelpSTAR Simplifies Complex |
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Help Desk Software & ITIL
Questions about ITIL and best practices? HelpSTAR has ITIL Certified Consultants that can answer all of your questions.












